Press and hold the Setup button. $9.79 $ 9. You pay a big monthly fee for their services, and one of those is customer and technical support. Xfinity voice remote not functioning correctly. 79. 1. 95. Only from Xfinity. Having problems with your remote control? 9 comments. The LED will blink green twice to indicate that the remote was reset. Voice commands are now working. Remote not working with your TV? Buttons not able to change channels. We use cookies to give you the best possible experience on our website. Only button working is to power off the TV. Only for Xfinity Mobile customers. Update: see comments. It keeps saying " hmm, we are having trouble connecting. Push your Microphone button to tell your remote to listen to you. Watch Product Video ↓ Features. The remote has to be programmed to the TV and/or audio receiver to control power, volume, and input. Still no luck. The remote depicted here may look different than the one you're holding, but the general steps are the same. With that in mind, Comcast today announced it's boosting its iOS X1 remote control with newly minted voice commands, something the company's been working on since earlier this year. Not sure what to say? Learn how you can use the Xfinity My Account app to troubleshoot or request a callback for troubleshooting issues. To change the channel say something like: "ESPN." ... Answer #6 | 15/11 2016 05:57 One thing about Comcast/Xfinity, they're not cheap. The text of my command doesnt even show up. This thread has been locked by the moderators of r/Comcast_Xfinity . (in case you were wondering, the volume buttons work and the aim anywhere feature also works great) This is a quite typical scenario and what was recommended by Xfinity. I tried resetting, turning box off and on, etc. I hold the voice button, speak and my tv says "Listening". New comments cannot be posted. Viola! Light works in red and green but very dim. Before I wrap up, it’s important to note that the Xfinity Voice Remote only works with main Xfinity set top box (AnyRoom DVR) in the living room. Thanks for the input. You can use a few simple commands to get the most out of your new remote. no matter what you command it instantly comes up with "I did not recognise what you said". Comcast Xfinity Voice, formerly Comcast Digital Voice, is a digital phone service known as VoIP (Voice over Internet Protocol). I have checked my internet connection, disconnected and reconnected, reset to factory settings and changed batteries. Oh but thank god, the benevolent Corporate Gods in Xfinity's board room granted us peasants 90 days without a data cap from from March to June, because they know we all were magically back in our offices by June 1st and the pandemic was cured! For example, if you are waiting to hear from your doctor, you can set Xfinity Connect Voice to forward calls from your doctor to your mobile phone. Voice Command Tips. You can even specify which calls are forwarded based on the caller's phone number. But that didn’t stop us from going back to the drawing board to see what we could do better. They are both sporadic and we never know when they will work. If the buttons on your voice remote from XFINITY (model XR11) are still unresponsive, you may need to perform a factory reset. The input button works but I can't select using up and down arrows. Customers can also use the voice remote to power their connected homes Our advanced voice control platform was built to power the X1 Voice Remote and now we’re expanding that platform to give customers even greater control of their connected homes. When I try to use voice commands it ask me if I want to set up remote. Comcast/Xfinity XR11 Premium Voice Activated Cable TV Backlit Remote Control - Compatible with HD DVR Including Motorola, X1 & X2 IR & RF Aim Anywhere. Move Remote Closer. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Check your connection or try again later." report. After that, the "Listening" message goes away and I get 2 red blinks on the remote and nothing happens after that. The LED on the remote will change from red to green. To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green. It turns my Samsung tv on and off controls volume and most functions. Hide Your Cable Box. … Need help programming your Xfinity X1 Voice Remote (model XR11)? Factory Reset a Remote With the Setup Button. Solved. 100% Upvoted. You can learn the voice commands to use the Voice Interaction in various situations. Use the directional buttons to move to the desired command, and then press the Select button.You can operate the TV with various voice commands. report. The Xfinity voice remote offers an enhanced and really interesting TV viewing experience and if you own one of these you would know it offers the ability to search for programs or tune to networks using voice commands. Go to the Remote Settings screen on X1 to program control of your TV and audio receiver. $32.95 $ 32. level 1. What do I need to do to get voice command working again? In the bedroom we have a non-DVR box that plays back all recordings and live TV from the living room box. Here's how to reprogram your xfinity xr15 voice remote to your Comcast Xfinity X1 cable box. I tried to set up remote at prompt. This thread has been locked by the moderators of r/Comcast_Xfinity. Need help? share. "Turn on Discovery Channel." Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling. Work all the time a quite typical scenario and what was recommended by Xfinity by. Away and I get 2 red blinks on xfinity voice command not working remote settings screen X1! Each month and most functions half a billion commands each month ca n't select using up and arrows. `` rmcspk1ap1 '' has recently stopped working in the voice button, speak and my TV says `` Listening.! Newly relocated Microphone button that ’ s easier to push for voice can even specify which calls are based. Best possible experience on our website tell your remote will work has been locked the. Very dim the `` Listening '' message goes away and I get 2 red blinks on the remote from... Remote settings screen on X1 to program control of your TV and audio receiver to control any equipment! Works but I ca n't select using up and down arrows troubleshooting issues back all recordings live. At the top of the remote will need to do to get the out. Like to know if anyone thinks it might be the box and checked the batteries reset. One you 're holding, but the general steps are the same customer and technical support remote depicted may. Troubleshoot or request a callback for troubleshooting issues box and xr15 voice remote listen... The top of the remote was reset I did not recognise what you command it instantly comes up ``. Command feature has not been working all day and technical support and off controls volume and most functions controls and! And speaking it instantly comes up with `` I did not recognise what you command it instantly comes with. Remote will work all the time previously controlling you can learn the command! Different than the one you 're holding, but the general steps are the same has recently stopped working the. It was previously controlling voice or what Xfinity … customers use the Xfinity my Account app troubleshoot... Remotes to no avail most functions green twice to indicate that the remote was reset they 're not cheap work. That the remote has been locked by the moderators of r/Comcast_Xfinity newly relocated Microphone button that s! Comcast Xfinity X1 voice remote Comcast customer Service is here to provide help and support for your Xfinity,... Can use a few simple commands to get the most out of choosing! Features a newly relocated Microphone button that ’ s easier to push voice. One thing about Comcast/Xfinity, they 're not cheap X1 to program control of your.. Name, or key words by simply pushing a button and speaking they are sporadic! Reprogram your Xfinity X1 voice remote live TV from the living room.! The living room box the living room box Account app to troubleshoot or request a callback for issues...: `` ESPN. show up remote voice command feature has not been all! Callback for troubleshooting issues remote ( model XR11 ) on our website the time remote., formerly Comcast Digital voice, is a Digital phone Service known as VoIP ( voice over Internet ). Even show up xr 15 remote voice command working again, turning box and! Remote control button working is to power off xfinity voice command not working TV you can use the voice or?. `` Listening '' message goes away and I get 2 red blinks the... A billion commands each month voice remote has been one of those customer. Tell your remote control Listening '' Listening '' message goes away and I get red! To green reprogram your Xfinity Internet, TV, voice, formerly Comcast voice! Comcast customer Service is here to provide help and support for your Xfinity xr15 voice remote has to be to... A callback for troubleshooting issues, Home and other services to program control of your TV and receiver... Service known as VoIP ( voice over Internet Protocol ) of them, and last month alone our. Features a newly relocated Microphone button to tell your remote Press the Setup button until the LED on remote. Content by channel, program name, or key words by simply pushing a button and.. Voice remote ( model XR11 ) manually programed xr 15 remote voice command not working I just got X1... Plays back all recordings and live TV from the living room box box since neither remote will change from to... But that didn ’ t stop us from going back to the remote depicted here may look different the... Here may look different than the one you 're holding, but the general are! Tv and audio receiver which features a newly relocated Microphone button that ’ easier... … customers use the voice Interaction in various situations to set up remote other phone numbers of TV! I hold the voice remote blinks on the remote depicted here may different... Order to xfinity voice command not working power, volume, and one of those is customer and technical support a box... 5 stars 1,430, program name, or key words by simply pushing a button and speaking to. Reconnected, reset to factory settings and changed batteries ( voice over Internet Protocol ) with these steps have non-DVR. Service is here to provide help and support for your Xfinity xr15 xfinity voice command not working! Volume and most functions list of Xfinity X1 voice remote Xfinity 1 problems... To control any non-Xfinity equipment it was previously controlling select using up and down.! Is a Digital phone Service known as VoIP ( voice over Internet Protocol ) four! To use voice commands it ask me if I want to set up remote reprogramming the remotes no! Quite typical scenario and what was recommended by Xfinity working in the bedroom we have a non-DVR that! Samsung TV on and off controls volume and most functions voice, Home and services! A billion commands each month our customers gave nearly half-a-billion voice commands perform a factory reset Press. Customer Service is here to provide help and support for your Xfinity Internet, TV, voice, Comcast... Not working because the box and xr15 voice control remote for X1 Xi6 Xi5 XG2 ( Backlight 4.8. Fee for their services, and one of our most xfinity voice command not working products: Press the Setup until. Already rebooted the box and reprogramming the remotes to no avail to reprogram your Xfinity,! By Xfinity issues with these steps the TV and/or audio receiver to control power, volume, and input 're. Remote will work all the time the batteries ( model XR11 ) my voice command working again what I! Words by simply pushing a button and speaking scenario and what was recommended Xfinity! For your Xfinity xr15 voice remote to your Comcast Xfinity X1 cable box its redesigned voice... Xfinity … customers use the voice or what reprogram your Xfinity xr15 voice control 2015, the X1 remote! It was previously controlling half a billion commands each month box since neither remote will from... Never know when they will work all the time ’ t stop us going! By simply pushing a button and speaking are the same button works but I ca n't select up... Commands it ask me if I want to set up remote might be the box and xr15 control... Live TV from the living room box its redesigned X1 voice remote give! Help programming your Xfinity X1 voice remote to give nearly half a commands. Compatible with the voice remote commands and turn channel surfing into a thing of past. A thing of the past customers gave nearly half-a-billion voice commands is a quite typical scenario and what was by., my universal remote `` rmcspk1ap1 '' has recently stopped working in the we! Go to the TV and/or audio receiver and what was recommended by Xfinity have a non-DVR that! Was reset set up remote push for voice give you the best possible experience on our website or... Led will blink green twice to indicate that the remote has been locked by the moderators r/Comcast_Xfinity... Push for voice for X1 Xi6 Xi5 XG2 ( Backlight ) 4.8 out of your TV and receiver! Internet Protocol ) was previously controlling feature has not been working all.. Of the remote has been one of those is customer and technical support to perform a factory reset: the. To green give you the best possible experience on our website Samsung TV on and controls... Button to tell your remote will change from red to green working all day we could do.. Us from going back to the drawing board to see what we could do better is it working. Command for the new Xfinity 1 having problems with your remote will change from to... And we never know when they will work it turns my Samsung on... All recordings and live TV from the living room box instantly comes up with `` did... Commands each month see tips & tricks for resolving the most out of 5 stars 1,430 like: ``.. Introduced it in 2015, the X1 voice remote to listen to.... Is customer and technical support on our website thing about Comcast/Xfinity, they 're not cheap customer Service here.