Customer Service A Lightspeed Trading associate can be reached by phone anytime from 7 am until 8 pm, EST, Monday through Friday. The broker’s main desktop platform is divided into equities and options trading. Lightspeed supports our Retail, OnSite and Restaurant customers. The online form can be filled out via the web platform. Whenever I have a question, a Lightspeed customer service representative is a phone call away and "NEVER"do i wait on hold like most trading … Equities trading offers a watchlist, an order ticket, a small chart, and Level I data. It is for this reason why the majority of beginner investor will be put off by their sales pages as they are littered with jargon and lingo that only advanced members will recognize. Web trading: For less active investors insistent on using Lightspeed, who looking for something more basic (and less expensive), Lightspeed Web Trader (browser-based) is the best option. At Lightspeed, everything we do is in service to our customer and our products push performance to the edge of technological possibilities. The very top of the platform remains the same in both stock and option modes. Customer Service. Every customer gets $500,000 worth of insurance from SIPC. The Lightspeed Trading customer service team are available during all regular and extended market hours. You can send Lightspeed’s customer service an email at ContactUs@Lightspeed.com, or you can call them via phone. Thinkorswim vs LightSpeed Summary thinkorswim and Lightspeed’s suite of trading platforms both offer many great tools. From the main menu, click Sales > New Sale. I think that we cannot expect to reach Lighspeed Trading 24 hours a day. Lightspeed Aviation, the leader in wearable ANR technology for pilots, operates with a simple strategy: know your customer well and remain committed to relentless product evolution. The friendly support team are on hand to answer all general, technical and account questions in a prompt and efficient manner. Lightspeed is used by thousands of independent businesses across the globe who are passionate about bringing new and exciting experiences to life. You can reach them by telephone, email, physical address, or by filling out an online form. … Lightspeed also offers Sterling Trader, which is targeted at Hedge Funds and Money Managers and is one of the most widely used professional-grade trading platforms produced by Sterling Trading Tech. Lightspeed customer case studies. Quebec (toll-free) 855-300-7108. Montreal. Lightspeed Review: Customer Service. Fill in the customer's email address (which will become their username), phone number, an… Customer Service. Thinkorswim: $0 commissions + transfer fee reimbursement. 800.732.8999 Toll Free 503.684.5538 Business 503.684.3197 Fax. International Telephone – +1-646-393-4800; Domestic Telephone – 1-888-577-3123; Email – contactus@lightspeed.com At Lightspeed, everything we do is in service to our customer and our products push performance to the edge of technological possibilities. They can be contacted using the phone numbers and email details below. While there’s no live chat option available, Lightspeed customer support is easily reachable by phone both from the United States and abroad. Lightspeed Voice® is a VoIP, cloud-based IP telephony provider, founded in 2009 to provide the insurance industry with reliable VoIP and client relationship management (CRM) solutions. Everything we do at Lightspeed is in service to you, our customer. To do so: 1. Then you call Lightspeed Trading customer service and ask them to cancel your account. 2. Join the Lightspeed Community of API Developers The Lightspeed Community is a place for you to connect with other Retail API developers, collaborate with your peers, share your expertise and best practices, stay current with our latest Retail API announcements and share your feedback with us. Read the case studies below to see how business owners use our smart, scalable and … You can filter the results by customer-group, search by name, email address, or phone number, or sort your results to see who has the most or least Loyalty points. A Lightspeed representative can also be reached by e-mail or a convenient web-based contact form. Lightspeed prides itself on its roots and the fact that we have been voted as the number 1 ISP in Western Canada. Cons Explained You won’t find much hand-holding or … A Lightspeed Trading customer service can be reached by U.S. or International Clients over the phone during the week from 7:00 am until 8:00 pm, EST, or by email. Input your details and query and they should respond within a reasonable timeframe. The broker pledges, low latency, high-speed order execution, level II quotes, historical chart data, scanners, filters, complex order entries and a host of other features across 100s of instruments. According to our own Lightspeed review and various Lightspeed opinions, the customer service department is top-notch. In the Manage Customerssection, you'll find a list of all of your customers who have signed-up for your Loyalty program, even if they've never earned any points. Telephone, Fax, Email, even Snail Mail, We are here for You! They are taking care of their clients at both the New York and Chicago offices. The company also offers a lot of educational materials; so beginners should definitely sit up and take notice. Weekend support is not available. By phone: To contact Lightspeed’s customer service, call 888-577-3123 if you’re located within the U.S. If you opt to call them, the number for United States callers is 888.577.3123, while the number for international callers is +1-646-393-4800. It is possible to toggle between these two functionalities by clicking on either button at the top of the platform. The Customer service at Lightspeed Trading can be reached via the phone number, email, webinars, tutorials, and service FAQs. With this article, you should now be able to choose whichever platform fits your trading … Get the technical support you need to run your business, day-to-day! Customer service is provided in English, Spanish and Chinese. Besides its domestic phone number, it also offers an international number. LightSpeed Trading is a platform that caters towards one specific kind of trader – the hyperactive one. Lightspeed Aviation, the leader in wearable ANR technology for pilots, operates with a simple strategy: know your customer well and remain committed to relentless product evolution. Lightspeed Financial Services Group LLC does not endorse, offer nor recommend any of the services or commentary provided by any of the market commentators/educators or service providers and any information used to execute any trading strategies are solely based on … They are empowered to help you solve any problem, so you can keep your Lightspeed … Insurance and Regulation Lightspeed is headquartered in New York. Luckily for me, it would turn out that Lightspeed trader also offers a strong online trading platform and, in my experience, responsive customer service, though I will admit I haven't used the customer service many times. The customer service line is typically answered in less that one ring, and is staffed by professional traders. Lightspeed offer a personalised levels of customer support via telephone and email during normal market hours. Customer support options (includes website transparency) ... Options trading costs: Lightspeed charges no base commission for options trades, and … Directions To the right of the Search Customers field, click + New. Yes, you can use the Lightspeed trading platform in the UK to trade stocks, ETFs and derivatives instruments like futures & options. 11509 SW Herman Road Tualatin, OR, 97062 United States Hours: 5:00am - 5:00pm Pacific Time Zone. North America (toll-free) 866-932-1801. This means regular investors can get access to some of the same powerful tools that hedge fund managers use to manage their massive portfolios. Call us to modify your subscription, speak to Support or inquire about billing, invoices or contracts. As a company policy we work hard to make ourselves available to our customers. Besides just the speed and reliability of the platform itself, Lightspeeds customer service and individual care is a needed tool that adds great value to a trader. Lightspeed also has a supplementary insu… Lightspeed Trading is a discount broker that serves both institutional investors and retail investors like you and me. You can also manually add a new customer to the program. Lightspeed brokerage is a division of Lime Brokerage, which is a member of the Financial Industry Regulatory Authority (FINRA). LightSpeed Trading: none right now. What I especially liked about this section of the platform was the inclusion of hot buttons. Lightspeed offers personalized customer support services via telephone and email during normal working hours. Lightspeed Customer Service. Phone. Enjoy the communication features of a Fortune 500 company while reducing your … Lightspeed Regulation. However, there’s no indication if any of the numbers are available outside the working week hours, but … When you contact us, you will reach a Lightspeed employee in our Oregon office who deeply understands our products and technologies. Lightspeed is a U.S.-based brokerage firm with low commissions and several trading platforms to choose from. Click Add Customer. Customer Support. Unfortunately, the broker is closed on the weekend. Customer Service. Clicking on a green … In Lightspeed Retail, you can add a customer from: The register; The Customers section An eCom order (if you're an Omnichannel merchant); Adding a customer from the register. It is a member of FINRA, the SEC, and SIPC. This section shows market indices and stock prices. This product will cost $140 to $170 per month, but it does open up more advanced Options and Futures trading possibilities. Adding a customer. 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