I reset my network settings, and nothing. I switched from at&t with 4 phones. Make sure that your iPhone is connected to the Internet and then test to see if voicemail transcription starts working. Force Close and Reopen the Phone App. If you turned off Siri on your iPhone, that may be why voicemail-to-text transcription is not working. But, it works good enough to get the gist of a message without having to hear the audio of it first. Also Read: Fix iPhone Wonât Delete Voicemail Messages > Fix iPhone Voicemail Not Working. Note: If you do not remember your voicemail pin password, call Verizon. They will be able to reset your voicemail password. It worked fine when i was on AT&T! However, there is no evidence on the Verizon Wireless web site that his phone does not support this capability. This feature, called visual voicemail, has been on the iPhone since day 1, and is still not often found outside the iPhone ecosystem. This ensures others can benefit from our conversation. Life doesn't always slow down long enough for you to listen to a voicemail. There are no real settings, it just works most of the time. Sinplynando, we appreciate you joining our family, and we're going to work with you to get this resolved. I noticed that both my wife's phone and my own we're no longer displaying the transcriptions for the voicemails. Thanks in advance for your help with this! Verify your device has a data connectionâtranscription only works when data is on (either WiFi or cellular/mobile) Try connecting with cellular data instead of WiFi or ⦠I restored from a backup and my voicemail were all still there (including their transcriptions in the phone app). It was right after that that I first tried testing voicemail and noticed transcription didn't work. I have an open ticket with Apple as well, hopefully next week the engineers at Apple can remedy this crisis. ; Tap the Voicemail tab and follow the prompts. It is not sent as a text message. Just follow the steps under "Using Visual Voicemail #8 here > http://vz.to/2kMTsb7 If this is not what you are using please clarify. -- Not Available 1. Dial *86 on your iPhone and enter your voicemail password pin. We called Verizon customer support, and the nice representative guessed that maybe this feature is not supported on his phone. Read on another forum that Apple initiated a server side fix which took effect on 3/22 which would require restarting your phone to take effect. Got a Like for Re: iPhone voicemail transcription not working. It is not sent as a text message. Enter your password again to confirm it, then tap Done. Long story short I'm having the same problem I switch from AT&T to Verizon. Is the email account associated with the phone getting emails with the voice transcription? If an app isn't available on your Home screen, swipe left to access the App Library. I have the same problem. I ported my number over from AT&T. If your iPhone is connected to the Internet, through Wi-Fi and/or a cellular connection, transcription will not work. Then you can check the following tips to fix iPhone voicemail quickly. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Long story short I had to buy new phones for them to work on Verizon's network. I got the exact same phone (iPhone 7 Plus in Jet Black) and i even ported over my number. Then press the star key (*) 3 times. If you see under the last column that says Yes for Voicemail to Text the number 4 is not indicated as it is for the iPhone one. In my experience customers using the iPhone with Tracfoneâs Verizon towers will sometimes find that they have Visual Voicemail instead of regular voice mail like customers using Tracfoneâs ATT or T-Mobile towers. My phone is currently updated to iOS 10.2.1 and Apple couldn't find an issue, they said it was a carrier side issue! Smh! For clarification, this is the transcription in the iOS 10 phone app, not the Verizon voicemail transcription feature. Check your cellular network connection and try to call someone. We have 4 brand new iPhone 7's with this issue. We use a service called Talkscribe. Are you using the Apple application to listen to voicemails or the Verizon application? ; Tap Settings. Create a voicemail password, then tap Done. Go through Appk support or go to Apple store to get the transcription problem fixed. I was able to contact Apple support and spoke to a tech who gathered report logs from my phone and information and is now being forwarded to an engineer to take a better look at the information and hopefully figure out why this is happening . Remedy the situation i will post when i was asked to restore my phone and it 's the... Remedy the situation i will post when i hear back from Apple switched... 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