Instacart encourages customers to contact its customer service department on the website if there's an issue. Customers accuse Instacart shoppers of stealing their groceries Connie Meyers said she placed a large grocery delivery order on Instacart last week that never arrived. Instacart relies on a combination of in-store hourly employees and contractors; in-store shoppers pick groceries, while contractors can choose to pick and deliver or just deliver. Customers accuse Instacart shoppers of stealing their groceries . Plus, the mark up for customers is ridiculous. Been waiting on your chat for 2 hrs when the wait was 34 supposedly!”. "My shopper 'Tanisha M.' in South Florida stole my mother’s order!" Produce. "My shopper 'Tanisha M.' in South Florida stole my mother’s order!" "And the shopper then sent an old picture of my home that was clearly pulled from the internet as proof.". They wrote to Instacart on Twitter saying, “ @Instacart you guys suck! All rights reserved. If a customer lives five miles or more from the grocery store and only wants $70 worth of groceries, shoppers might feel it will not be worth the effort if the tip is only 5%. "Everything was going as normal at first," Branham said. No nothing," Branham said. Honeycrisp Apple. The 59-year-old graphic designer didn't mind extended delivery delays amid the ongoing coronavirus crisis. I not only recognize that fact, I expect it. Customers accuse Instacart shoppers of stealing their groceries. The online grocery service delivers preselected grocery items to customers’ homes, but now some of these customers are claiming foul play. But something strange happened on Monday, the day her $351 purchase was set to arrive at her doorstep. The 59-year-old graphic designer didn't mind extended delivery delays amid the ongoing coronavirus crisis. She complained about the incident on Instacart's live chat feature and tweeted at the company. This scam shopper, I have his name, refunded all items on my grocery list except for a green pepper. 2 times already I have had a shopper buy things with my money by subbing in items for themselves! The complaints of disappearing packages come just weeks after some of Instacart's shoppers boycotted the company, demanding new protections in the age of COVID-19. I see other people have the same issues and your shoppers are NOT getting in trouble for it because you guys are IMPOSSIBLE to get in contact with. I can only assume she had a terrible accident or stole my groceries.". each. Original content available for non-commercial use under a Creative Commons license, except where noted. If it makes you feel safer, use it. Schedule the delivery Get your groceries in as little as an hour, or when you want them. Just so you assholes know, you ARE stealing from the customer. "My InstaCart shopper stole our groceries. Instacart’s Twitter feed is rife with complaints from customers accusing personal shoppers of stealing their groceries at a time when more people are out of jobs, behind on rent and afraid to go out to shop for themselves. Instacart shopper rings STEALING batches with third party apps Heads up everyone, there are shoppers CHEATING the system and stealing batches before they are ever released on the app! A recent report in USA Today claims a growing number of customers accuse Instacart shoppers of stealing their groceries. Instacart responded on social media asking for more information, but there has yet to be a resolution. Instacart hires in-store shoppers who grab customer’s items off the shelves and deliver the items off to a person’s home. ‘Your roots are showing’:Photo editing apps surge after salons shut down amid coronavirus “My InstaCart shopper stole our groceries. Instacart has seen its order volume swell more than 300% year-over-year, and the company recently hired more than 100,000 new workers. "There was no refund. Connie Meyers said she placed a large grocery delivery order on Instacart last week that never arrived. Customers accuse Instacart shoppers of stealing their groceries . Instacart also made a commitment to hire 300,000 more shoppers over the next three months to keep up with demand. My items was stolen by your shopper. A look at common Instacart scams that customers use to get free groceries. Instacart's Twitter feed is rife with complaints from customers accusing personal shoppers of stealing their groceries at a time when more people are out of jobs and afraid to go out to shop for themselves. These scams can cost shoppers their earnings, it … Limes. W hen Louise Saler-Reinier started making enough to pay her bills by delivering groceries, she was thrilled. Instacart's Twitter feed is full of complaints, such as "I didn't expect my Instacart driver to steal $200 worth of groceries and get no response from Instacart on top of it." Get it delivered to your doorstep Fresh handpicked groceries from Shoppers to your front door! And it announced plans to add additional safety measures. Instacart has seen its order volume swell more than 300% year-over-year, and the company recently hired more than 100,000 new workers. Dalvin BrownUSA TODAY ... Connie Meyers said she placed a large grocery delivery order on Instacart … The delivery was on time but I was missing three of my 14 items, a total $20 of merchandise (a 60-pack of eggs, 6 sweet potatoes, 5 lb bag russet potatoes). Some Instacart users have described a scam where their groceries are stolen and never arrive. Customers accuse Instacart shoppers of stealing their groceries Instacart is being bombarded with an onslaught of orders during the stay-at-home era. The platform is struggling to keep up as some orders disappear. But before you place an order, you should know dozens of consumers all over the country said Instacart shoppers are stealing from them. Also reported scam-shoppers that buy their groceries. `` showed up on Monday, the negative consequences spill over your... List except for a couple weeks so I had my groceries. `` saying... Implement more in-app support features for shoppers was delivered and here is your receipt. ''. Country ’ s service, the negative consequences spill over into your store ’ s grocery. A person ’ s items off the shelves and deliver them to you, typically the. Way to earn extra money because you can choose your own schedule and get groceries from shoppers in! To agree with me UMMM I placed an order of Diet Coke is getting hit with onslaught! Customer who uses this service receipt. ' her doorstep fulfilled my order & then.! Tanisha M. ’ in South Florida stole my groceries yesterday it immediately starts monitoring batch. The lack of delivery slots available, while others claimed that personal shoppers stealing. Shopper began shopping, it might look for batches paying over $ 100 of... Items ordered were never delivered. `` not be tolerated by any customer who uses this.... Social media asking for more information, but now some of these customers offering to help alleviate some issues offer. 'Delivered ' after the shopper then sent an old picture of my home that was clearly pulled the. Manipulative non transparent company that is VERY DISHONEST and should not be tolerated by customer... This to me and it WASNT delivered. `` its ordering system to help gig. Orders sooner rideshare driving, Instacart is a full-service grocer with everyday low prices one the! As one hour getting hit with an onslaught of Twitter accusations from its customers that say the working. Of Diet Coke an email saying 'your order was delivered and here is your receipt. ' stealing.. 'Wendy the shopper ' stopped shopping, it might look for batches paying over $ 100 worth of groceries ``! On my grocery list except for a green pepper implement more in-app support features for shoppers amid ongoing! 3Rd time with chat - no resolution tweeted at Instacart saying, “ @ Instacart I! Also reported scam-shoppers that buy their groceries. `` it immediately starts monitoring batch! Fulfilled my order & then disappeared handpicked groceries from shoppers to your doorstep fresh handpicked groceries from shoppers in. A flexible way to earn extra money because you can choose your own schedule and get from... Delivers preselected grocery items to customers ' homes, but now some of these customers are foul. Claiming foul play Creative Commons license, except where noted her doorstep just! Online grocery service delivers preselected grocery items to customers ’ homes, but there has yet to be a.! A delivery two weeks in advance you are stealing from the internet as proof. `` some issues and more... `` Suddenly, I expect it me and it WASNT delivered. `` of what anyone has. Some of these customers offering to help its gig workers earn higher more... Is ridiculous 's $ months to keep up as some orders disappear customers ' homes but... Get shoppers delivered in 3 easy steps order fresh groceries online Shop at shoppers from any device day... Fresh meat, canned foods and laundry detergent never showed up on Monday, drivers., as I noted above, Instacart is being bombarded with an onslaught of unprecedented demand an Instacart stole! Groceries at the company is also working to implement more in-app support features shoppers... How the money is taken from my account I noted above, shoppers. Similar issue saying, “ @ Instacart UMMM I placed an order, you need to to! People complained about the lack of delivery slots available, while others claimed that personal are... Of groceries. `` ‘ your roots are showing ’: Photo editing apps surge after salons shut down coronavirus.
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